How we work?

How to Start Your First Project with Aidedo?

Getting started with Aidedo is simple. Just follow these 5 easy steps:

Step 1: Contact Aidedo

• Fill out the contact form below.
• Or email your requirements to contact@aidedo.com.
  We will respond immediately or within 12 hours at the latest.

Step 2: Requirement Analysis 

• Aiden Tong or the Aidedo team will reach out to understand your needs and schedule a quick online meeting.
• The meeting (15–30 minutes) will provide an overview of how Aidedo can support your projects.
• We’ll explain our free trial policy, pricing details, and payment methods.
• All information will be shared transparently before we proceed.

Step 3: Sign the Contract

• Sign a cooperation agreement.
• Sign a non-disclosure agreement to ensure information security.
• We’ll prepare all documents based on the discussions in the online meeting or email.

Step 4: Start Free Trial Project

• During Step 2, we’ll outline the process to start your first project.
• Or, you can review the detailed project workflow below.

Step 5: Feedback and Start New Projects

• Share your feedback on the free trial to help us improve.
• Begin new projects with us and continuous quality enhancements throughout our partnership.

For answers to common questions, check out our FAQs HERE

At Aidedo, we follow a clear and simple process to ensure project success:

Step 1: Input Data and Requirements
Clients share input files and project details/requirements via email, Dropbox, Google Drive, OneDrive, Teams, or any preferred file-sharing platform.

Step 2: Data Review and Requirement Clarification
We review the input data and requirements. If any details are missing or unclear, we’ll contact you immediately to clarify and gather additional information.

Step 3: Project Execution

• Aidedo begins working on your project using your templates and standards.
• We maintain close communication with you, asking questions to ensure we fully understand your requirements and deliver accurate results.
• Progress is reported daily to keep you updated.

Step 4: Project Submission

• We send the completed work, which has been thoroughly checked for quality, for your review.
• Feedback is welcomed to ensure the project meets your expectations.

Step 5: Update Based on Feedback

• Any feedback received is addressed immediately.
• We make unlimited updates to achieve the highest quality and optimal design solutions.
• Support is provided throughout the entire project lifecycle.

Step 6: Project Completion

• The project is considered complete once you are fully satisfied with the updated deliverables.
• Feedback, guidelines, and project materials are saved for future reference to improve subsequent projects.

This streamlined process allows Aidedo, with a team of over 50 engineers, to handle multiple projects simultaneously, ensuring both speed and quality. 

At Aidedo, we don’t just follow standard quality control processes. We take extra steps to ensure every project meets the highest standards:

1. Recruitment
   We actively partner with universities and have a thorough hiring process to select the best candidates. This includes tests for technical knowledge, software skills, and attitude to ensure we hire the right people.
2. Training
   Our team receives training on industry standards, specialized software, customer communication skills, and teamwork. This ensures they are well-prepared to handle client needs effectively.
3. Project Execution 
   • We create small teams tailored to each client. This helps our staff become familiar with the project type, presentation style, and specific working preferences of the client. Think of us as part of your team, working like in-house staff.
   • We encourage questions—not only to seek client input but also to ensure that our approach is clear, effective, and optimized. Good communication is always a priority.
4. Quality Checking
   Our projects go through a cross-checking process within the team. After that, experienced project managers, recognized for their expertise by our clients, review the work before delivery.
5. Reporting
   To keep clients informed, we provide daily or weekly progress updates. This transparency helps clients stay reassured and focus on other priorities.
6. Continuous Improvement
   We regularly update templates, samples, styles, and reference materials to save time and improve the quality of future projects.

At Aidedo, quality is not just a goal—it’s a continuous commitment. We strive to make every project the best it can be while ensuring a smooth and transparent process for our clients.

1. Communicate and understand the precise requirements of the client before starting the project.
2. Complete the tasks before the committed time.
3. Support the delivered projects whenever there are any changes from the client.
4. Keep related information and data strictly confidential.
5. No deposit required and 100% refund within 24 hours if the client is not satisfied.